Public Offer for the Provision of Individual Digital Services
Service Provider – an individual offering personalized digital services.
User – any person submitting a request via the website or messenger.
This document constitutes a public offer under applicable law and regulates the relationship between the Service Provider and the User, including the procedure for providing individual digital services.
Payment for services or the act of submitting a request through a form/messenger constitutes acceptance of this offer.
1. General Provisions
By contacting us through the website or messenger, the user confirms their agreement with these terms. Services are provided individually, and the format and scope of each task are determined by mutual agreement.
2. Nature of Services
We provide individual digital support: assistance with online services, basic tools, and small technical tasks. The final list and volume of work are determined after clarifying the details.
All services are provided remotely. No physical delivery of goods is performed.
3. Interaction Procedure
- The user submits a request through a form or messenger.
- We clarify task parameters: scope, deadlines, format.
- After confirming the conditions, an individual payment link (invoice) is generated.
- Work begins after successful payment.
4. Payment Procedure
4.1. Payment is made exclusively via an individual link (invoice) generated by the payment processor after the task details are agreed upon.
4.2. Payments are processed by a third-party payment provider. We do not accept payments directly.
4.3. We do not store bank card data, payment credentials, or any other sensitive payment information. All data processing is handled in accordance with the rules of the payment processor.
4.4. Payment is made in the currency specified in the individual invoice.
5. Limitation of Liability
We are not responsible for:
- failures or malfunctions of third-party services, platforms, or payment systems;
- delays caused by technical issues on the user’s side;
- incorrectly submitted information.
6. User Rights
The user has the right to:
- receive updates on task progress;
- request clarification of the agreed terms;
- submit a refund request in accordance with the Refund Policy.
7. Prohibited Actions
The user must not submit false, harmful, or rights-violating information, nor use the site for actions contrary to applicable law.
8. Changes to the Terms
We reserve the right to update these terms. The latest version is always available on the website.
9. Personal Data Processing
The user confirms that they have read and agree with the Privacy Policy published at /privacy.
Personal data is processed solely for the purposes of delivering individual digital services, communicating with the user, and confirming payment, in accordance with the Privacy Policy.
By submitting data through a form or messenger, the user voluntarily consents to its processing. The scope and procedure of data processing are governed by the Privacy Policy.
10. Security Policy for Payment Card Details
10.1. General Provisions
We do not process or store users’ bank card details. All payments are made through a certified payment processor that complies with the PCI DSS international security standard.
10.2. Data Transmission
Transmission of payment data is carried out through secure communication channels using the infrastructure of the payment processor. We do not have access to card data and do not receive the card number, expiration date, CVV, or any other financial credentials.
10.3. Payment Security
All payment operations are processed exclusively on the side of the payment processor.
Transaction security is ensured through:
- encryption;
- PCI DSS compliance;
- anti-fraud systems of the payment provider.
10.4. Responsibility
Since we do not process payment data, responsibility for the security of card credentials lies with the payment processor through which the payment is made.
11. Contact Information
For any inquiries, you may contact us via messenger or the contact form.
Full documents are available at:
